answers to YOUR questions
Help Center
FAQ
How can we help you?
How can I create customers?
Manage your customers separately with the location function. You can map their company structure with the required areas in the respective location.
How can I map my company structure?
Locations can be created separately in terms of content. Work with areas in your usual room or organizational structure. This can be individually configured and designed.
How can I map my fire protection?
The management of work equipment, devices and systems for fire protection is stored in the work equipment directory, with the required inspections and maintenance. Fire safety regulations and other documents can be assigned to the relevant area. Instruct your employees in occupational safety, fire protection and first aid.
What data about my work equipment can I store?
work equipment, the inventory number, operating instructions, the number of inspections/maintenance due, regulations, persons responsible, the status, reports/documents and the area used can be stored.
How do I manage personal protective equipment (PPE)?
Personal protective equipment (PPE) can be stored as work equipment. The regular maintenance and inspection of this equipment can be stored and recorded in a legally compliant manner.
Is the proof of instruction legally compliant?
All training attendance and verification documents are documented in an audit-proof manner. This fulfills the legal obligation to instruct and document employees. This is also legally compliant for an audit.
How can participation in a training course be monitored?
Once a participant has completed the instruction, the status is stored as "Participated". In addition, the passing of a learning check can be noted with the status "Passed".
Can I document external instructions in luitGUARD?
If training is provided in another system (LMS), a verification document can still be uploaded to luitGUARD. This means that all attendance and certificates are stored centrally.
Can I add documents to an instruction?
Documents (gif, jpg, png, pdf, doc, docx, xls, xlsx, ppt, pptx, txt, otp, key) can be stored in instructions and the existing operating instructions can be accessed.
How are instruction dates planned?
When creating instructions, the location, day and time, a reminder date and an instructor can be stored.
Is there a dark mode?
You can switch between light and dark mode as required.
What is the administrator?
The administrator role has all existing function and read rights. This is created as the first basic user. The role cannot be deleted or edited.
What rights do Premium users have?
Premium users are normally responsible persons; they have no restrictions in terms of rights. Depending on the configuration in the roles and rights configuration, full access to certain areas can be restricted.
What rights do standard users have?
Standard users are normally employees who can only be granted standard rights. This includes read authorization, interaction with measures and limited functional access. The exact rights can be set in the roles and rights configuration.
How does the license model work?
A license must be purchased for the respective user type. This is stored in the luitGUARD instance and thus activates the number of users.
Can I transfer users when I change employees?
Each user has a license. In the event of a change, the old user is archived so that the license is free again for a new user.
How can I reduce the number of booked users?
Existing users can be reduced after a term of at least 12 months. Billing is automatically based on the number of users booked.
How can I book additional users?
New users can be added on a monthly basis. Billing is carried out automatically according to the number of users booked.
Are adaptations or extensions possible?
On request, we can adapt luitGUARD to your needs or develop additional functions.
What interfaces are there?
Keycloak is used to authenticate users. The import and export of files is also supported.
What does the name "luitGUARD" mean?
The name luitGUARD is made up of the old German "Luit" (people) and the English "guard" (to protect) - in other words, "to protect people".
Is an electronic signature legally secure?
The electronic signature is just as valid as a handwritten version in the health and safety areas of documentation and acknowledgement.
Is the documentation in EHS software legally compliant?
The documentation in luitGUARD is compliant with §§ 5 and 6 of the Occupational Health and Safety Act (ArbSchG).
Is luitGUARD data protection compliant according to GDPR?
All data is processed and stored in compliance with the GDPR.
Is luitGUARD legally compliant?
luitGUARD complies with all German legal requirements. The software is compliant with §§ 5 and 6 of the Occupational Health and Safety Act (ArbSchG), GDPR-compliant, audit-proof, hazardous substances according to § 14 GefStoffV, work equipment, PPE, activities according to § 12 BetrSichV, biological substances according to § 14 BioStoffV and activities according to § 14 BioStoffV.
Is luitGUARD Made in Germany?
luitGUARD was developed together with occupational safety specialists in accordance with German quality standards.
Is there an intermediary program?
We offer various affiliate programs (partner programs) for professionals and intermediaries. Request a commission model now!
Is an appointment free of charge?
Our experts will introduce you to our software free of charge and without obligation. Request your consultation now!
How long is the delivery time for a demo version?
Our team will get in touch with you as soon as possible. The average delivery time is 1-3 working days.
Can I extend the duration of my demo version?
Need more time? Request your free extension or consultation with our support team now.
luitGUARD Support
Do you need help? Write to us!
Make an appointment
Free strategy meeting
45 min
Details of the web conference after confirmation.
Time zone
Select date & time
- SO.
- MO.
- DI.
- MI.
- DO.
- FR.
- SA.
Contact us
Telephone
+49 8458 3330 - 348
Telephone
produkte@prosis.de
Opening hours
09:00 - 14:30
Monday - Thursday
No office hours
Friday
FAQ
How can we help you?
How is work equipment managed?
Assets and work equipment can be managed with all details and history in asset management. All work equipment assigned to a specific person is displayed in an overview.
Can changes be made retrospectively?
Those responsible can edit or delete all entries, bookings, requests and events at any time.
Can data be exported?
Tabular evaluations can be exported in .csv, .xls or .xlsx format. LODAS data can be exported for employee master data, working hours, overtime and bonuses for transfer to DATEV.
Can remaining vacation days be carried over to the following year?
With an application for vacation carryover, vacation days are carried over to the next year's quota. This request goes through an approval process with the responsible persons. Alternatively, remaining vacation can be automatically carried over to the new year on a key date.
How can employee references be processed?
Wage data can be audited. Reference types and pay tables can be configured. Costs for specific periods can be evaluated in the payroll statement.
Can I import existing wage data?
Wage data or changes for several employees can be entered via table import.
How are surcharges treated?
There are freely configurable overhead types. These are created automatically during use, e.g. weekends, public holidays or night work, and go through an approval process. Manual entry is also possible.
How are sick days managed?
Sick notes can be entered either directly in guSTAFF or via the chAPPeau mobile app. The information is checked by the person responsible. Alternatively, those responsible can create the absences themselves and add details.
How is overtime treated?
Overtime is recorded according to the working time model. Overtime payments can be stored, contractually compensated overtime is taken into account.
Can I book lessons for others?
Additional persons can be entered for a work and break time booking. The booking is automatically entered in their calendar sheet view.
Can a person be added to several teams within a division?
To do this, hold down the CTRL key and drag the person from their existing team to the new team. The person will then be available in both teams.
Can departments from the main module be used as areas?
It is possible to link an area to one or more departments from the main module. This automatically adds the people in the department to the area and synchronizes them regularly. However, manual maintenance of the members of the division is deactivated when synchronization is active. Only the role in the division can be defined here.
Can shift schedules be created for several areas?
Employees can be assigned to different areas. Independent shift plans can be created for these areas.
Are individual standard working hours possible?
With the help of annual shift planning, the standard contractual working hours can be overwritten in guSTAFF on a daily basis. This allows individual contractual situations such as a 4-day week with a flexible day off or adjusted working hours with regard to vacation periods in the educational sector to be mapped. Optionally, the shift plan can also be used to fill the annual shift plan. In this way, the stored shift times define the working time to be performed per day, which makes manual maintenance of the annual shift planning obsolete.
Remuneration due to on-call duty?
Remuneration for on-call duty can be evaluated and entered on the basis of the shift plans. These can also be locked after the end of the month and exported as an Excel file.
Are on-call shifts possible in shift planning?
On-call duty can be mapped as special shifts.
Can I add external persons?
External persons from external companies can be flexibly stored in the application. This means that they can also be used for shift planning, for example, without having to maintain contract information or other details.
Can shift plans be created automatically?
Shift schedules can be generated for a specific period using a rotation procedure. Previously defined rules are used to distribute the shifts evenly to the colleagues concerned.
Can an evaluation of the shift distribution be exported?
How often an employee has worked a shift on which days of the week in a given period can be checked by exporting the shift distribution evaluation. Public holidays are also considered separately here.
Can shift plans be exported?
Shift plans can be exported as Excel in an attractive format. Alternatively, a print-friendly format is offered.
How is desk sharing mapped?
The entire site, building and floor structure can be displayed graphically. Workstations can be booked by employees or supervisors for a specific period of time. Absences and blocks are taken into account.
Can I create visitor badges?
The application can generate visitor badges as PDF files.
How do I monitor visitors?
Authorized persons can use the daily overview of visitors to check which visitors are still expected on the respective day, which are currently on the premises/in the building and which have already left the company. The status is changed manually when visitors check in/out.
How is external visitor data handled?
All personal data is processed and stored in accordance with the GDPR. An automatic deletion takes place a few days after the presence.
What properties can be assigned to rooms?
rooms, a location, the number of seats and room equipment such as projector, computer, etc. can be stored.
What properties can be assigned to vehicles?
vehicles, standard key data (e.g. license plate number, transmission, seats, etc.) and events (e.g. maintenance dates) can be stored.
What do I see in the schedule?
The appointment overview shows all appointments on the respective day that are visible to the person currently registered. You can also see which room/vehicle has been booked for the appointment.
Is there a dark mode?
You can switch between light and dark mode as required.
What is the administrator?
The first existing user in the system receives the premium role ADMINISTRATOR, which cannot be deleted or edited.
What rights do Premium users have?
Premium users are normally responsible persons or administrators; they have no restrictions in terms of rights. Depending on the configuration in the roles and rights configuration, full access to certain areas can be set.
What rights do standard users have?
Standard users are normally employees who can only be granted standard rights. They have limited access and authorizations (e.g. submitting requests, recording working hours). The exact rights can be set in the roles and rights configuration.
How does the license model work?
A license must be purchased for the respective user type. This is stored in the guSTAFF instance and thus activates the number of users.
Can I transfer users when I change employees?
Each user has a license. When a user changes, the old user is deleted and the license is free for a new one.
How can I reduce the number of booked users?
Existing users can be reduced after a term of at least 12 months. Billing is automatically based on the number of users booked.
How can I book additional users?
New users can be added on a monthly basis. Billing is carried out automatically according to the number of users booked.
Are adaptations or extensions possible?
On request, we can adapt guSTAFF to your needs or develop additional functions.
What interfaces are there?
Various exports and imports from Excel (CSV) are supported. A DATEV LODAS export is also possible. An Active Directory (SSO) connection is possible for on-premise authentication.
What does the name "guSTAFF" mean?
The name guSTAFF is made up of "gut" and the English word "staff".
Is working time recording in HR software legally compliant?
The recording of working and break times is in compliance with the ECJ.
Is guSTAFF data protection compliant according to GDPR?
All data is processed and stored in compliance with the GDPR.
Is guSTAFF legally compliant?
guSTAFF complies with all German legal requirements. The software is data protection-compliant in accordance with GDPR, working time recording-compliant in accordance with ECJ and ArbZG, travel expense-compliant in accordance with EStG and vacation planning in accordance with BUrlG.
Is guSTAFF Made in Germany?
guSTAFF was developed from PROSIS GmbH's own requirements in accordance with German quality standards.
Is there an intermediary program?
We offer various affiliate programs (partner programs) for professionals and intermediaries. Request a commission model now!
Is an appointment free of charge?
Our experts will introduce you to our software free of charge and without obligation. Request your consultation now!
How long is the delivery time for a demo version?
Our team will get in touch with you as soon as possible. The average delivery time is 1-3 working days.
Can I extend the duration of my demo version?
Need more time? Request your free extension or consultation with our support team now.
Do I have to cancel the demo version?
Your demo version expires automatically after 6 weeks. The contract will not be extended automatically.
guSTAFF Support
Do you need help? Write to us!
Make an appointment
Free strategy meeting
45 min
Details of the web conference after confirmation.
Time zone
Select date & time
- SO.
- MO.
- DI.
- MI.
- DO.
- FR.
- SA.
Contact us
Telephone
+49 8458 3330 - 348
or immediate recall 
produkte@prosis.de
Opening hours
09:00 - 14:30
Monday - Thursday
No office hours
Friday
FAQ
How can we help you?
Will my data be synchronized automatically?
Your account and booking data are actively synchronized.
How do I link chAPPeau with guSTAFF?
By scanning the QR code or storing the server address in guSTAFF, the account is stored in chAPPeau. This activates the full range of functions and synchronizes the existing data.
What login options are available?
Login is possible with a manual password and user name, FaceID or FingerID. Two-factor autoverification can also be set up.
What are the system requirements?
The mobile device must have Internet access and an Android 6 (API level 23) or iOS 12 operating system in order to use it.
Is chAPPeau free of charge?
chAPPeau is available free of charge and the full range of functions can be used indefinitely via a guSTAFF link.
Where can I download chAPPeau?
The chAPPeau mobile app is available for Android and iOs. https://apps.apple.com/de/app/chappeau/id1582776386 https://play.google.com/store/apps/details?id=de.prosis.chappeau
chAPPeau Support
Do you need help? Write to us!
Make an appointment
Free strategy meeting
45 min
Details of the web conference after confirmation.
Time zone
Select date & time
- SO.
- MO.
- DI.
- MI.
- DO.
- FR.
- SA.
Contact us
Telephone
+49 8458 3330 - 348
or immediate recall
produkte@prosis.de
Opening hours
09:00 - 14:30
Monday - Thursday
No office hours
Friday
FAQ
How can we help you?
Who has access to my application?
Access to your application will initially be granted to the HR department. After receipt of the documents, you will receive all information on data protection in accordance with Art. 13 GDPR regarding the processing of personal data in our application process. In the further course of the application procedure, your personal data will be passed on to the persons involved in the selection decision, in particular to the project coordination/management or their superiors, and to the works council in the procedure according to § 99 BetrVG. You can find the privacy policy for using the website here.
What is a code number?
To ensure that your application is clearly assigned to an open position, a reference number is stored with each advertised position. You will find the reference number under the title of the vacancy. We will of course also consider your application for similar vacancies or check alternative areas of application that may also suit you!
How can I withdraw my application?
If you are no longer interested in joining us, please let us know by e-mail or telephone.
How do you get in touch with me?
Correspondence is usually by e-mail. We can also contact you by telephone to arrange appointments.
How can I make sure that my application has been received?
Regardless of which channel you use to apply, you will receive prompt personal feedback from our recruiting team. If you apply online via our homepage, you will also receive an automatic confirmation as soon as your data has been successfully transferred.
Which file formats and sizes are accepted?
You can submit your application online as a PDF file with a maximum size of 15 MB. If sending by e-mail, please send your documents together in one PDF document.
How can I apply?
Digital is faster | In the interests of our environment, we prefer digital applications. Either directly via the online application form on our homepage or by email to bewerbung@prosis.de. If this is not possible for you, we will also accept your application by post.
What does the application process look like?
Your application is in good hands with us! We do not use any automated processes and check all documents individually. You will always receive a prompt confirmation of receipt by e-mail. We may need further documents in order to better classify your application and find the most suitable job for you. Further processing can then take up to two weeks. We use this time not only to consult with the specialist departments, but also to check alternative areas of work that match your profile particularly well. Our selection process consists of individual interviews. We do not use selection tests or psychological procedures. We want to get to know you better as a person and, conversely, give you the opportunity to get to know us. We take a lot of time to respond to you and your strengths, wishes, etc. individually. During the first interview, you will get to know the management team and we will discuss the direction you would like to take at PROSIS. What are your strengths and what are you particularly interested in? We will find out in which direction you could develop in the future and show you a long-term perspective. Once the general conditions have been determined, you will get to know the specialist managers and individual team members in a further interview or possibly a taster day, in order to gain detailed insights into your future job.
Do I also have a chance as a career changer?
Career changers also have good opportunities with us. You don't have to have studied computer science or IT to get started with us. The skills, abilities and talents of our employees are more important to us than the question of their origin.
Can I still apply, even if the deadline on the advertisement has already expired?
You are also welcome to apply after the deadline. There are often alternative employment opportunities at short notice, which we will be happy to present to you.
Who do I contact if I have technical problems?
If you have any technical problems, please fill in the form under "Contact". We will then contact you as soon as possible to support you in the application process.
I can't decide on a job.
Whether developer, tester or project manager. We are also looking for generalists! If you are unsure which position you should apply for, you can contact us at any time and together we will find the right development direction or position.
I am interested in several positions. Is one application sufficient?
Yes, please tell us your favorite areas and tell us more about your different interests!
I can't find a suitable job on the job market. Can I submit a speculative application?
Of course you can also submit a speculative application. Please let us know in more detail which areas you are particularly interested in so that we can check possible areas of application.
Personnel management team
Personnel management team
Do you need help? Write to us!
Make an appointment
Free strategy meeting
45 min
Details of the web conference after confirmation.
Time zone
Select date & time
- SO.
- MO.
- DI.
- MI.
- DO.
- FR.
- SA.
Contact us
Telephone
+49 8458 3330 898
or immediate recall
bewerbung@prosis.de
Opening hours
09:00 - 15:00
Monday - Thursday
No office hours
Friday
